To make communicating with our clients as easy as possible, Serenity is able to receive and send text messages from our main number, 614-948-3273. On our Intake form, we ask new clients how they wish to be contacted for the services we provide, if you wish to opt out of SMS/texts, please use the following procedure:
Three ways to Opt Out of SMS Communications
Opt-Out via SMS
You can opt out of receiving SMS messages at any time by replying to any SMS message from us by using one of the following keywords:
Opt-Out via email
Send an email to intake-mail@serenity-bhs.org and request that you no longer wish to be contacted via SMS/text and relay that you prefer to be contacted either by email or phone.
Opt-Out via phone
Call our main line, 614-948-3273 and either speak with a staff member or leave a message -- if we are unable to answer the phone -- and request to opt out of SMS/texts
Upon receipt of your opt-out request via SMS, email, or phone, we will update the contact preferences we have on file for you.
Privacy of Phone Numbers
Once you revoke your consent for us to contact you at a specified number (Opted out), we will not send you any more text/SMS messages, nor will we sell or transfer your phone number to another party.
635 Park Meadow Road
Suite 107
Westerville, Ohio 43081
Phone: 614/948-3273
6465 Reflections Drive
Suite 110
Dublin, Ohio 43017
Phone: 614/948-3273
Fax: 855/740-2025
623-H Park Meadow Road
Westerville, Ohio 43081
Phone: 614/948-3273
495 E. Mound Street
Suite 110
Columbus, Ohio 43215
Phone: 614/ 948-3273
Fax: 855/740-2025
5011 Pine Creek Dr.
Westerville, Ohio 43081
Phone: 614/948-3273
Fax: 855/740-2025
Our office hours are Monday through Friday from 8am to 8pm, Saturday 9am to 3pm, and we are closed on Sunday.